Privacy Policy

Effective Date: May 23, 2025

At PC Deals Online, your privacy matters to us. We’re committed to handling your personal information with care and transparency. This policy explains what data we collect, how we use it, and your rights.

1. Who We Are

PC Deals Online is a UK-based retailer of refurbished and new computers, laptops, and tech accessories. This website is operated by us, and we are responsible for how your data is used.

If you have any questions about this policy or how we use your data, please contact us:

• 📧 Email: support@pcdealsonline.co.uk
• 📍 Address: Unit 3, 3 Gibbons St, Nottingham NG7 2SB
• 📞 Phone: 03330153501

2. What Information We Collect

We may collect the following information when you use our website or place an order:

• Your name and contact details (email address, phone number, delivery address)
• Order details (items purchased, payment method – not card numbers)
• Account details (if you register an account)
• Browsing activity (pages viewed, time on site, IP address, device type)

3. How We Use Your Information

We collect your data to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Send marketing emails (only if you’ve opted in)

We only use your data when there’s a valid legal reason, such as fulfilling a contract (your order), with your consent, or to comply with legal obligations.

4. How We Store Your Information

Your data is securely stored on UK-based or GDPR-compliant servers. We take steps to protect your information from unauthorised access, loss, or misuse.

We only keep your data for as long as necessary:

• Order details: kept for legal and tax purposes
• Account information: kept until you ask us to delete it
• Marketing preferences: kept until you unsubscribe

5. Sharing Your Information

We never sell your personal information.

We may share your data with trusted third parties such as:

• Delivery partners (to get your order to you)
• Payment processors (to securely handle payments)
• IT service providers (to help operate our website)
• Legal or regulatory authorities (when required by law)

All partners are GDPR-compliant and only use your data for the purposes we instruct.

6. Your Rights

You have the right to:

✅ Access the data we hold about you

✅ Correct inaccurate or outdated information

✅ Ask us to delete your personal data

✅ Object to or restrict how we use your data

✅ Withdraw your marketing consent at any time

To exercise your rights, contact us at support@pcdealsonline.co.uk.

7. Cookies

Our website uses cookies to improve your experience and track performance. You can manage cookie settings through your browser.
For more info, see our Cookie Policy.

8. Third-Party Links

Our site may link to other websites. We’re not responsible for their privacy practices, so please read their policies if you visit them.

9. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we’ll notify you via the website or email (if applicable).

Still Have Questions?

We’re here to help. Reach out to our support team at support@pcdealsonline.co.uk if you have any concerns about your data.